+33 (0)4 94 13 00 15 contact@oneglasswine.com

OGW Services

All our services are the subject of a specific price negotiated during the acquisition of your machine.

 

Support & Hot-Line

 

In case you need more assistance than that provided by the diagnosis and the recommendations provided by the machine interface, a hotline is courteously available from 8am to 8pm (Paris time) and on scheduled RDV program if need.

Installation

Our engineers ensure the commissioning and training of your teams. They are highly skilled and involved in your success They can assist you if necessary in your first productions.

Training

We provide your teams with training tailored to your needs In addition to this training, we provide a very detailed documentation in our machine interface and very soon training videos, which will allow you to remember some parts of the initial training.

Maintenance

We can also provide preventive maintenance to ensure the best productivity of your packaging line.

Spare Parts

We stock spare parts and common wear parts to meet your needs in the shortest possible time.

Filling center

If your forecasts do not allow you to invest now in an OGW packaging line, we can put you in touch with the “Filling Center” nearest to you so that it offers you a service of bottling your own Products.

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